Thursday, January 16, 2020
I've had a high end laptop from Origin PC for about 2 years now. I use it for work almost every day, and from the beginning it's been an absolute workhorse. Anytime I have questions about possible upgrades or hardware compatibility, Origin's support has gone above and beyond to get me the answers I need. Highly recommend Origin PC, they're one of a few companies that seem to genuinely care about their customers.
Thursday, January 9, 2020
"They have been very attentive and helpful all the way. Great customer service."
Saturday, December 28, 2019
I ordered a high end gaming laptop for my daughter for Christmas. Throughout the ordering and build process, I had access to an assigned customer support representative. He was quick to respond to my questions, sought my feedback about the laptop, and had the custom paint job redone when he noticed a tiny bubble at the edge of the cover. He also managed to get the laptop delivered in time for Christmas. The laptop was pricey, but its quality, and the quality of service I received definitely measure up.
Tuesday, December 17, 2019
"Origin PC are great people. Couldn’t be happier. They did a fantastic job and my customer service rep Arturo keep me updated every step of the way."
Wednesday, December 4, 2019
The notebook arrived, in a wooden crate! It started and operated. But then it started beeping. Customer Service/Tech Support helped. Had to remove the back, the keyboard lifted (to get to screws) and then had to remove and re-insert the memory. The beeping stopped. Works fine.David D.
Friday, November 15, 2019
"Origin Pc provides a boutique experience where you have the unique opportunity to open a wooden crate to inbox your new custom-built laptop (high performance and professionally integrated at that). Even with delays in my order life cycle (due to a chosen part not operating properly and awaiting arrival of a new part to use), the customization and hard work was timely. I’m excited about my new computer, and Thank You Oliver from Sales for helping me along the way!"
Friday, November 15, 2019
Decided to get a really nice PC for once. Am very pleased with the Origin Neuron. Their help with the selection of components, prompt updates, sturdy shipping crate, and excellent after-delivery service was top notch. I am definitely not a high-level gamer or computer expert, but they treated me with courtesy and respect throughout the whole process and answered all my questions without judgment. The increased power, quality graphics, and storage options are exactly what's needed to elevate our daily needs and media/gaming experiences. Also, like the fact that the system can be upgraded and won't be a throw-away unit anytime soon. Guess I'll be looking into a new laptop too, once the family gets their hands on this new system. Thanks and keep up the good work
Tuesday, October 22, 2019
"I ordered a high-end custom $4k workstation computer and they delivered it on time and the build was flawless. However, 2 days after delivery it was having issues starting up. I emailed them through their support system and someone got back to me IN UNDER AN HOUR ON A SUNDAY morning. That's unheard of, for real. I thought for sure I was F'd until at least "regular business hours". However, I was able to correct the issue (a fan cable had worked it's was loose and was causing PSU power issues) quickly and I'm back up and running. Origin PC: The Best."
Monday, October 21, 2019
"OriginPC, the best customer service experience I've ever had. My issue was resolved in a matter of minutes with no confusion or misunderstanding on their end. My new laptop was shipped without a couple of promo codes I was expecting, and they e-mailed me the codes immediately after bringing it to their attention."