Thursday, June 11, 2020
"The computer they made works great, the customer service was exceptional. They delivered my son's computer on his birthday and he was over the moon; it was a day he will not forget. The customer service has been exceptional!"John Bayer
Wednesday, June 10, 2020
"Simply I love this name from their PCs to the support family. They are amazing , Like no other."Mohammed Alzahrani
Tuesday, June 9, 2020
"I was curious about how long it would take for my custom PC to come in and I was updated weekly on how it was coming along. I would definitely buy another PC and recommend them to anyone out there looking to buy as well."Jonathan Sandoval
Tuesday, June 9, 2020
"I had a great experience with Origin PC and I love my PC! The overall purchasing process went very smoothly and I got my PC on time. Customer service was very good and always kept me updated."Jianxi Zhang
Saturday, May 30, 2020
"I really liked this experience especially because how my issues were addressed quickly and I did not have to complain about them, the response time was a **** bit long but I think it's due to the time difference between USA and India. That's why exceptional !"Tahami Khan
Friday, May 22, 2020
"I custom ordered my PC and they made It perfectly. Came out better then I expected. The agent kept me update on every stage of its production and the tech support helped me get it up and running. The shipping is top notch. Got it over night and I was in pristine condition."Zachary Creery
Thursday, May 7, 2020
"This is my 2nd Origin PC. I got my first in 2016 and wanted something new. I had an setup issue and Origin customer Support helped me work through it. Well worth your time and money!"Benjamin Lebrun
Wednesday, May 6, 2020
"Took me about a grand total of 15 minutes to build out a perfect PC with parts I know will be compatible, all the specs were easily accessible and the chassis they use are gorgeous. Should make for a good 4k racing simulator."Mike Basso
Monday, April 20, 2020
So, I have never really had the money to have a good gaming machine, so when I finally got out of college and found a good job, I hid away a portion every month looking for a place where I could design my own. Originally went with Alienware, as I had a few hand-me-downs that were 2-3 years old at the point I had them, but the system was DOA and the dell reviews were bad enough I returned it. This is actually how I found Origin, as they were once part of Alienware. Anyway, customized to my desire and got the system some 2 years ago, along with the 3 year warranty w/ shipping package. Hoped I wouldn't need it, but at the price I paid, I figured why not.
Well, turns out I did need it, as almost 2 years in my motherboard is has issues and not displaying properly. Talked with tech support online and they were all awesome. Helped guide me through everything, sent pictures and videos showing how to do the trouble shooting, and finally helped me get the PC sent back. Overall I think I was on the phone about 30-40 minutes on 3-4 calls, but the staff was knowledgeable, saw my issues quickly and tried several different trouble shooting techniques to figure out the issues.
Originally thought it was an issue with the graphics card, so they sent a newer model of comparable specs to try out. Once it was sent in, found the motherboard issues and instead of picking one and going with whatever, they allowed me the option of 5 different boards from 4 different manufacturers.