Tuesday, February 19, 2019
"I purchased my Origin laptop in July. Origin was recommended by a colleague as a superior-built, American made system with outstanding customer service and support. I contacted Origin who was able to answer my questions about what components and upgrades I should consider based off my own use cases. There was one delay in quality as the system was shipping and Origin notified me immediately stating that they did not want an inferior product to be sent out to a customer. I was able to receive and quickly move into my new system. It truly was a welcome experience with high performance, graphics, and storage. The quality is well above any Dell or HP that I have been in contact with recently.
I did have one issue about a month ago where my fans were running on high constantly. I used the Control Panel software and performance monitor to troubleshoot that my system was running extremely hot, even while at idle. A quick email to support and I was given several options for resolving the issue. The tech was knowledgeable and even provided examples from his own experiences on how he was able to resolve similar issues on his own laptop.
The support and service provided by Origin was far beyond what I have experienced in the past and is well worth the price for a high quality, high performance system offered by a superior company with outstanding support."Joshua B.
Friday, February 15, 2019
"After considerable research I decided to purchase my new laptop from origin. I was looking for a quality laptop and quality support. Service was great from the start, received progress updates as the laptop was being built and tested and I received a week ahead of scheduled delivery time. No issues with the company or the product. Very happy. evo15-s by the way."
Tuesday, February 12, 2019
"From the beginning when I was researching a trustworthy build company I called up OriginPC just to speak to a sales rep and get a feeling for how they handle customers. The sales rep was incredible and did something I wasn't expecting, he pushed the price down based on recommendations and what's realistically needed instead of trying to haggle price even higher which I experienced from other PC build companies. I called a further 2 times and asked every question I could think of and they eagerly answered and even sounded like they enjoyed their job, including giving a realistic timeframe when it will ship. The PC was shipped in 7 business days and was kept up to date every step of the way by their employee Oliver. I received the PC 5 days ago and have had no issues, it came pristine with no unneeded software. The cable management is carefully done and professional, and most importantly, easy to open and upgrade things on my own. I never write reviews for anything but I feel they deserved to be praised."
Friday, February 1, 2019
I can't thank you enough for all your help. You are the best computer company I have ever dealt with, Thanks so much.
Tuesday, January 22, 2019
"I purchased an Origin PC which arrived shortly before the holidays. It was top of the line, and when I received it, I couldn't wait to put it through its paces. My gaming experience was incredible for a couple of days, when games started crashing and I started to see artifacting on the screen.
I contacted Origin PC Support, and the support I received was phenomenal. They worked with me over the holiday season to identify the root problem. They sent me a replacement graphics card (which we ultimately determined was the problem), and with the replacement, I am up and running with the best PC I have ever owned.
I have worked in the semiconductor industry in the past, and I know it is possible for failures to happen no matter how careful you are on testing. Unfortunately, it happened to me, but I do appreciate Origin PC's support to do what it takes to solve the problem."David Q.
Tuesday, January 22, 2019
Bought a system from Origin 4 years ago and had first major problem a few weeks ago. Origin Tech Support team did a fantastic job advising and(patiently) assisting me in identifying the fact that one of my two cards (in SLI config) had gone bad. Great job - would still be randomly BSODing without their help..."
Thursday, December 27, 2018
The estimated ship date was spot on, my Origin Neuron came just the way I order it protected in a wood crate, and I had a personal representative help me throughout the whole processchaitea18
Tuesday, December 25, 2018
I'll tell you what customer service is just stellar. And the machines just kick ****. I'm back into pcs after a long layoff. Talking windows 98 long. Even in 98 I didn't know much more than the power button. But I have had plenty of excursions into customer service with the gambit of house hold items lawn equipment you name it. Not a single vendor in 20 years has been as good. Period
Tuesday, December 25, 2018
Wow! My PC buying experience couldn't have been better! The build quality and service Origin PC provides are the best you're going to find anywhere! I got updated every step of the way. They told me the estimated ship date would be 14 days after the start of my order, and they hit it right on the mark! The wooden crate armor Origin PC ships your PC in is just one of the many extras that set them above the rest. They genuinely care the PC arrives in perfect condition, so the customer experience is the best it can be. Mine couldn't have been better! Thank you, Origin PC! I'm proud to be a new member of the Origin PC family!DavidHHagen