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Exceeded even my highest expectation
Tuesday, February 12, 2019
"From the beginning when I was researching a trustworthy build company I called up OriginPC just to speak to a sales rep and get a feeling for how they handle customers. The sales rep was incredible and did something I wasn't expecting, he pushed the price down based on recommendations and what's realistically needed instead of trying to haggle price even higher which I experienced from other PC build companies. I called a further 2 times and asked every question I could think of and they eagerly answered and even sounded like they enjoyed their job, including giving a realistic timeframe when it will ship. The PC was shipped in 7 business days and was kept up to date every step of the way by their employee Oliver. I received the PC 5 days ago and have had no issues, it came pristine with no unneeded software. The cable management is carefully done and professional, and most importantly, easy to open and upgrade things on my own. I never write reviews for anything but I feel they deserved to be praised."
You Guys Are the Best
Friday, February 1, 2019
I can't thank you enough for all your help. You are the best computer company I have ever dealt with, Thanks so much.
Excellent Customer Support
Tuesday, January 22, 2019
"I purchased an Origin PC which arrived shortly before the holidays. It was top of the line, and when I received it, I couldn't wait to put it through its paces. My gaming experience was incredible for a couple of days, when games started crashing and I started to see artifacting on the screen.
I contacted Origin PC Support, and the support I received was phenomenal. They worked with me over the holiday season to identify the root problem. They sent me a replacement graphics card (which we ultimately determined was the problem), and with the replacement, I am up and running with the best PC I have ever owned.
I have worked in the semiconductor industry in the past, and I know it is possible for failures to happen no matter how careful you are on testing. Unfortunately, it happened to me, but I do appreciate Origin PC's support to do what it takes to solve the problem."
David Q.
Fantastic Job
Tuesday, January 22, 2019
Bought a system from Origin 4 years ago and had first major problem a few weeks ago. Origin Tech Support team did a fantastic job advising and(patiently) assisting me in identifying the fact that one of my two cards (in SLI config) had gone bad. Great job - would still be randomly BSODing without their help..."
Streamlined process
Thursday, December 27, 2018
The estimated ship date was spot on, my Origin Neuron came just the way I order it protected in a wood crate, and I had a personal representative help me throughout the whole process
chaitea18
Got 2 Origin PC s
Tuesday, December 25, 2018
I'll tell you what customer service is just stellar. And the machines just kick ****. I'm back into pcs after a long layoff. Talking windows 98 long. Even in 98 I didn't know much more than the power button. But I have had plenty of excursions into customer service with the gambit of house hold items lawn equipment you name it. Not a single vendor in 20 years has been as good. Period
Amazing quality, great service!
Tuesday, December 25, 2018
Wow! My PC buying experience couldn't have been better! The build quality and service Origin PC provides are the best you're going to find anywhere! I got updated every step of the way. They told me the estimated ship date would be 14 days after the start of my order, and they hit it right on the mark! The wooden crate armor Origin PC ships your PC in is just one of the many extras that set them above the rest. They genuinely care the PC arrives in perfect condition, so the customer experience is the best it can be. Mine couldn't have been better! Thank you, Origin PC! I'm proud to be a new member of the Origin PC family!
DavidHHagen
Got 2 Origin PC s
Tuesday, December 25, 2018
I'll tell you what customer service is just stellar. And the machines just kick ****. I'm back into pcs after a long layoff. Talking windows 98 long. Even in 98 I didn't know much more than the power button. But I have had plenty of excursions into customer service with the gambit of house hold items lawn equipment you name it. Not a single vendor in 20 years has been as good. Period
Prompt service
Saturday, December 15, 2018
Prompt service, understanding of my questions, great PC
COVID 19: ORIGIN PC is operating and following health guidelines to keep our employees safe. This situation is impacting delivery and service levels. We thank you greatly for your patience.