Wednesday, December 4, 2019
The notebook arrived, in a wooden crate! It started and operated. But then it started beeping. Customer Service/Tech Support helped. Had to remove the back, the keyboard lifted (to get to screws) and then had to remove and re-insert the memory. The beeping stopped. Works fine.David DeLugas
Friday, November 15, 2019
"Origin Pc provides a boutique experience where you have the unique opportunity to open a wooden crate to inbox your new custom-built laptop (high performance and professionally integrated at that). Even with delays in my order life cycle (due to a chosen part not operating properly and awaiting arrival of a new part to use), the customization and hard work was timely. I’m excited about my new computer, and Thank You Oliver from Sales for helping me along the way!"
Friday, November 15, 2019
Decided to get a really nice PC for once. Am very pleased with the Origin Neuron. Their help with the selection of components, prompt updates, sturdy shipping crate, and excellent after-delivery service was top notch. I am definitely not a high-level gamer or computer expert, but they treated me with courtesy and respect throughout the whole process and answered all my questions without judgment. The increased power, quality graphics, and storage options are exactly what's needed to elevate our daily needs and media/gaming experiences. Also, like the fact that the system can be upgraded and won't be a throw-away unit anytime soon. Guess I'll be looking into a new laptop too, once the family gets their hands on this new system. Thanks and keep up the good work
Tuesday, October 22, 2019
"I ordered a high-end custom $4k workstation computer and they delivered it on time and the build was flawless. However, 2 days after delivery it was having issues starting up. I emailed them through their support system and someone got back to me IN UNDER AN HOUR ON A SUNDAY morning. That's unheard of, for real. I thought for sure I was F'd until at least "regular business hours". However, I was able to correct the issue (a fan cable had worked it's was loose and was causing PSU power issues) quickly and I'm back up and running. Origin PC: The Best."
Monday, October 21, 2019
"OriginPC, the best customer service experience I've ever had. My issue was resolved in a matter of minutes with no confusion or misunderstanding on their end. My new laptop was shipped without a couple of promo codes I was expecting, and they e-mailed me the codes immediately after bringing it to their attention."
Monday, October 7, 2019
"They don't beat around the bush and seem to actually care about your problems if you do have any! Will always recommend Origin!"
Tuesday, October 1, 2019
"Origin's customer service was absolutely amazing. They were always available and answered all of my questions in an extremely timely manner. With constant updates and speedy answers, Origin never left me in the dark with any step of the process. Definitely recommended."
Wednesday, September 25, 2019
"Origins customer service helped me along every step of the way for my online purchase. I purchased a millennium desktop built perfectly to my liking and was able to quickly and easily receive updates on its build schedule and delivery schedule. Any question I had was answered quickly and understandably and the final product was perfect. My PC looks and runs great and I would recommend Origin to any of my friends in the market for a new gaming computer."
Friday, September 20, 2019
"From initial contact about an issue to final resolution, Origin staff has been proactive, responsive, and supportive in their handling of my ticket. Kudos!"