Sunday, May 7, 2017
What can i say besides everything was AWESOME!!! I spoke to Chris who was more then happy to help me and was very sweet to talk to. He took his time with every issue I had and made sure I understood things b4 we moved to the new question/problem i might have had. We took 3 hours to go through all of my issues and he took everyone of them with diligence and understanding. We ran over time and he was even 5 min past his cut off time for leaving work so I told him ill talk to the next person just to get the last and final thing done b/c i didn't want him to stay over his time just to help me as there are other ppl there to help as well. He took his time and let the next guy know * Iggy* everything we had went through and the last thing i needed help with. Iggy called me and we fixed my problem within ten mins. He was also so very kind and took his time to help me out. What can I say I really think i found a good company this time for all my PC needs. I think if you give good customer service and a good product you cant go wrong and I wont be going anywhere now or ever they are now stuck with a life long Origin customer! When you talk to these guys they are not like robots or guys you can understand its like talking to a cool friend who knows everything about computers who likes what they do so much they don't mind helping you :D They even gave me a new game code helped me DL it and made sure it worked for me as the first one idk what i did but i made an ooooppps lol and they didn't question on fixing it up for me to make me happy :D I am so happy I found this company! Gosh I have been looking so long for a company that treated me well gave me a good product and just genuinely cared about their customers. Well look no more I have found it in Origin! I mean who wouldn't want to talk to some cool guys from Florida XD Not to mention they have a buy back program so if your product gets old or they just so happen to get a newer product they will buy yours back and take that difference off the newer item they are using at that time. I mean that in it self is more then enough to sway the responsible thinker into looking into Origin PC. SO A BIGGGG THANK YOU TO ALL THE PEOPLE WORKING AT ORIGIN KEEP UP THE AWESOME WORK! i
Monday, May 1, 2017
I have wanted to upgrade to a new state-of-the-art gaming system for several years, but hesitated due to the cost I knew was going to be involved. During that time, I researched all of the custom gaming system builders, but again and again kept coming back to Origin PC. Finally, I pulled the trigger, and purchased one of their Genesis models, configured just the way I wanted it. From the beginning, the experience was great....their web site was easy to navigate, the information there was accurate and complete, and configuring the machine online was a breeze. Almost as soon as the order was placed, I received email communications regarding the ongoing status of the build, and although there was a small delay in the process, Arturo Hernandez at Origin PC kept me informed of what was happening. The system arrived in a sealed wooden crate, well packed for shipment. The only issue was the left side door was popped out from the front of the case, likely due to the crate being set on it's side instead of it's base somewhere during the shipment. But it was easily corrected, and the machine has been flawless...a gorgeous build, meticulous attention to detail, and runs insanely fast, reporting 3D Mark scores better than 99% of reported machines. All in all, I could not be happier with my experience. Origin PC should definitely be on your short list of companies if you're looking for a powerful and well built PC!
Monday, April 24, 2017
I have had my machine for about a month now, and I still feel the excitement and anticipation, same as the first day with it, every time I turn it on. It is that good! The ordering process was flawless, and my sales rep Jake was in touch with me within a few hours to confirm the order and ask if I had any questions or changes to the spec. He continued to keep me updated on progress nearly every day, right up until the ship date. It shipped on the original estimated date and arrived in perfect shape out of the crate armor. The build quality is superb. Performance and temps under gaming load even better than I expected. It handles everything I throw at it with natural aplomb. I could not be happier. I should also say a few words about Origin's after sales tech support. I decided to add a second SSD last week, but I ran into some trouble with the install. I got Sean from tech support on the phone and he was able to walk me through it step by step. We even emailed pics of the opened laptop back and forth to illustrate what Sean wanted me to do. He really went above and beyond to help me out. If that was a sample of the quality of Origin's lifetime support, then I know I will be in good hands in the future. Thank you Origin PC for this awesome machine
Friday, March 31, 2017
I never had any problems with Origin. If i have any questions Hector is very quick to answer them (With in 24 hours) This is the second laptop I've purchased from Origin, and I've been pleased with both. The computer was purchased with the intention of using it with VR and it does not disappoint! Highly recommended.
Sunday, March 26, 2017
We talked about things other than just the specific issue at hand, like how to eek out the most frames from a game by turning down specific graphics options, as well as adjusting the colors coming from the video card to get the most realistic quality color on the monitor possible. This was just one of many times I called Origin to get help, and each time I call, I always enjoy my self.
Friday, March 10, 2017
I work in feature film and television vfx and I needed a system that was 100% a desktop that I could take on site or on set. I decided Origin would be the right path. From the moment I placed my order I had an actual person email me and go back and forth answering questions and keeping me up to date on the build progress. It took a little longer than some (they are a boutique shop that does everything in US), but it was worth the wait. This thing handles anything thrown at it like a champ. And on my days off I can now game at 4k with everything maxed on all new titles! Even the speakers sound really nice and are much louder and clearer than I was expecting. Fans blow under load...but it's actually quieter than my 2 year old Aorus X7....so no big deal. The only negative I would call out (and it's not really fixable yet) is the 2 massive power bricks I need to carry with it....basically doubling it's already massive weight. I do deadlifts....so it doesn't bother me...but I wouldn't dare let anyone else carry it!!
Thursday, December 29, 2016
So happy with the custom laptop I had built, definitely work the money put into it. I can't stop using it. Was also very happy with the shipping, it can fast and very well organised and protected in packaging. Origin is now my go to place for anything pc.
Tuesday, December 13, 2016
It is the first time I ever ordered customized gaming laptop. I truly am satisfied with my new gaming laptop from Origin PC known as EON17-X. I HIGHLY recommend this laptop. After testing laptop for several days, everything is running so well. I can tell that the Origin PC team have worked hard on it professionally to ensure everything is running well, especially with the temperature for both CPU and GPU. I was concerned about the temperature but however, it turns out that both of my CPU and GPU doesn't go beyond low 80s under heavy load. I was using nVIDIA benchmark tools to test the new gaming laptop. If I ever want to order any new customized laptop in the future, it will definitely be from Origin PC.
Monday, December 12, 2016
Bought a PC from Origin 2 years ago, and the PC itself as well as the experience were pretty good, probably a 5/5 even.
Sent in my PC for repair, but ended up taking two months to have it shipped back. The PC is working though, so not much complaint there.FRYF