Tuesday, July 10, 2018
This is seriously the largest machine I've ever owned, and I say that after formerly owning an Alienware. I've also owned 2-3 small form factor machines. But my OriginPC Genesis is chock full of room for expansion (running two GPUs) and water cooling. Gaming performance is off the chain.
Thursday, June 28, 2018
My Origin tower PC is fairly new, so I will follow-up on performance soon. I just want to take a moment to comment on how impressed I am with their customer service. I have made several calls regarding set-up, etc., and the technicians I have spoken to have been exceptionally professional and courteous. I have never had to wait more than thirty seconds for an actual human being!! I am very pleased with my choice to go with this PC and company.
Tuesday, June 26, 2018
Recently created a custom PC through Origin and everything from their end went through very smoothly. I had originally ordered a full gaming tower and during the build process I was informed that a certain piece of my build was back-ordered in my color and that they could easily swap it to another they had in stock. The sales rep informed me of this and when I had some questions about how the new color would look with other parts of the build, he quickly conferred with the build engineers who all came to the same consensus that I had and we ended up quickly swapping out all the clashing colors so that the end product looked amazing. The whole ordering and build process lasted exactly as long as they predicted and was decently fast given they were gathering parts and building the pc from scratch. The only real issue I wound up with was with the shipping carrier that delivered the PC (UPS Freight). They initially called Origin instead of my house to set up a delivery appointment and when they didn’t get a response from Origin, I had to call them myself and then UPS Freight was just the usual not so great UPS Freight it always is. I don’t see this as a problem on Origin’s end so I wouldn’t take off any points from them for it, but I felt it worth mentioning.
Saturday, June 23, 2018
I had very good communication from Origin PC all the way through the process of purchase. Since this is my second PC from Origin, I knew a lot of what to expect. The personal assistance in putting together the PC was timely and critical to my peace of mind. Those who helped me bent over backward to save me money, and were willing to forgo the graphics card, (I had my own in mind) which normally must be part of the sale. The build, testing and shipping was timely and I was kept informed throughout. Kudos to Origin PC for your support throughout! Joe
Monday, June 18, 2018
Origin kept me in the loop on when things were going to be done, and they were done quicker than promised. I made a change to the order near the beginning, and it was incorporated without issue. I would definitely recommend them based on the ordering process.
Wednesday, June 13, 2018
Purchased a laptop (EON17-X 9-Series) over 3 years ago and it is still as fast as the day I powered it on. Had a question about upgrades and technical support replied within a few hours *and* followed up a couple of days later to verify I was satisfied with their service. Wow, that's how customer service is done.
Monday, June 11, 2018
Nothing helps you be a great main tank in a WOW raid like a super fast Origin PC! Lookout, bosses!
Sunday, May 6, 2018
Replied within half an hour with an answer to my issue in a very professionally constructed email.
Monday, April 30, 2018
This was an awesome experience