ORIGIN PC is looking for innovative, hard working, and talented individuals to help drive an exciting new PC company. A passion for PC hardware is required. Noobs need not apply.
Customer Service Manager
Full time position located in Miami, Florida. Manage Customer Service and Tech Support personnel. Oversee customer relationships to provide the best experience in the industry.
- Experience managing tech and customer service teams
- Provide analytics on service and call center performance. Measure customer satisfaction metrics.
- Excellent written and phone communication skills
- Ability to multitask and manage team members
- Excellent customer service skills, handle complex and escalated issues
- Good understanding and knowledge of PC industry
- 2+ years of customer support experience
- Some college education
Email your resume and cover letter to [email protected].