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24/7 Service & Support
We stand with every high-performance PC that leaves our warehouse. We understand that during the life of your system anything can happen, which is why our support staff will always be on call 24/7. We even use remote access technology, if you want a hands-off approach when solving a software issue.
Need some repairs or upgrades on your system? We offer free labor on our systems and will do the work for you, including installing new hard drives or RAM.
All ORIGIN PC systems ship with a recovery factory system image of your system on a USB 3.0 flash drive. Regardless of what state your operating system is in, you can recover your system with the backup software and system image that’s always ready and available on the Recovery USB Drive.*
*Disclaimer: USB Recovery Software will remove all software and data installed on the system. It is recommended to backup any data or software prior to using the Recovery USB Drive.
Wooden Crate Armor
Protecting your system is our priority, which is why we use specially designed wooden crate armor for shipping. Your ORIGIN PC will be protected from shipping hazards, accidents, or mishandling when protected with wooden crate armor.*
*Disclaimer: If shipping back to ORIGIN PC, the system should be shipped in wooden crate armor if the system was initially received in wooden crate armor. Learn more
We offer a 1 Year Part Replacement and 45 day shipping warranty plan with all ORIGIN PCs. Optional extended part replacement and free shipping warranty plans are also available. With these special plans you won’t have to pay for parts or shipping costs if your system requires any servicing. Learn more.
Once you’re with the ORIGIN PC Family, we’ll always have your back.