Lifetime 24/7 phone and online service guarantee
Once you join us, we will have you covered. With every custom system, ORIGIN PC provides a free phone and online lifetime service guarantee. Have a question? You can always contact ORIGIN PC.
Every customer has their own dedicated support team
Team ORIGIN works for you, you're the boss. You won't be dealing with anonymous overseas agents that don't know you or what your system specs are. This dedicated team consists of the same knowledgeable veterans and meticulous systems integrators that build and test our units in the ORIGIN PC factory in Miami, FL. Personalized service doesn't get any better.
Lifetime labor for all your service and upgrade needs
True partners stay together through all of life's challenges and we all know hardware is always changing and advancing for the better. Thus ORIGIN PC provides labor free work for the life of your custom built gaming or professional workstation PC.
Knowledgeable and resourceful support staff
Hand built, tested, and serviced by knowledgeable enthusiasts, means that if any issue with your system should arise you will receive the best in technical and customer support. ORIGIN PC utilizes several means to support our customers including phone, e-mail, forums support and remote access capabilities.
Remote Access Support and Replacement Shipping
We understand down time is wasted time which is why ORIGIN PC provides free shipping for any parts you may need replaced. Your team has a full spectrum of tools available to assist you, including the option to ship your system back to your dedicated team for hands on troubleshooting. Your dedicated team has a full spectrum of tools available to assist you, including the option to remotely access your system or ship it back to the lab for hands on service.
Exclusive In-Game Technical Support
Only from ORIGIN PC, Nexus provides free in-game technical chat support during normal business hours from 9:30am to 5:30pm EST.